Businesses hoping to survive over the long term will have to remake themselves into better competitors at least once along the way. These efforts have gone under many banners: total quality management, reengineering, rightsizing, restructuring, cultural change, and turnarounds, to name a few. In almost every case, the goal has been to cope with a new, more challenging market by changing the way business is conducted. A few of these endeavors have been very successful. A few have been utter failures. Most fall somewhere in between, with a distinct tilt toward the lower end of the scale. John Kotter is renowned for his work on leading organizational change. In 1995, when this article was first published, he had just completed a 10year study of more than 100 companies that attempted such a transformation. Here he shares the results of his observations, outlining the eight largest errors that can doom these efforts and explaining the general lessons that encourage success.
From the January 2007 issue of Harvard Business Review.
Everybody knows turnover at the top means upheaval. But new research shows just how bad your chances of keeping your job are....
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Pankaj Ghemawat writes about why the postcrisis world demands a much more flexible approach to global strategy and organization....
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MacArthur Fellows Program Director Daniel J. Socolow talks with HBR's Diane Coutu about how the very prestigious annual genius grants are awarded....
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A.G. Lafley, the chairman and CEO of Procter & Gamble, explains the unique role that CEO's play in an organization i?? and how they must link the outside to the inside....
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After decades of outsourcing manufacturing the U.S. industry has been left without the means to invent the next generation of hightech products that are key to rebuilding its economy....
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The payoff on your organization's Web site is nowhere in sight. Can you afford to make it better? Can you afford not to?...
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From the pages of Harvard Business Review hear Ram Charan, adviser to top executives at companies like GE and Ford, on Conquering a Culture of Indecision...
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Hirotaka Takeuchi, Emi Osono, Norihiko Shimizu, Harvard Business Review
Narrator
:
Todd Mundt
Publisher
:
Harvard Business School Publishing
Normal Retail Price
:
$ 1.95
Audible Price
:
$ 1.95
The Toyota Production System may be one of the world's mostvaunted management approaches, but it isn't the only reason for the company's success....
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