Talk is powerful. And it isn't just `difficult' conversations that matterthe everyday dialogue we have with one another is critical to both personal and organizational success. Packed with sample dialogues and dozens of personal stories, and backed by solid research and the authors' firsthand observations, The Four Conversations describes how to get maximum results from conversations that every one of us must use to get things done: initiative conversations introducing something new, understanding conversations to help people relate to ideas or processes, performance conversations requesting specific actions, and closure conversations that recognize achievements and signal completion of the work. As Jeffrey and Laurie Ford clearly demonstrate, engage in the right conversation at the right timeplan and start each one well, finish every one effectivelyand extraordinary things can happen.
This entertaining and informative listen gives you three key ingredients every manager needs to include in their own recipe for customer service success.
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Change Masters Leadership Communications Success Series
Narrator
:
Carol Ann Keers
Publisher
:
Change Masters Inc.
Normal Retail Price
:
$ 9.95
Audible Price
:
$ 6.97
You have to deal with crisis all the time. Giving hope in any whitewater environment can create enormous gains for you....
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If you really want to win, listen to Andre Taylor. Anyone can talk about winning, but he knows first hand what it takes for individuals and organizations to succeed....
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Be an instant expert on Public Speaking and Bluff Your Way with any audience. No exertion required, just a sense of humour....
Click here for more details....
Guerilla P.R. Wired transports Michael Levine's legendary streetfighting P.R. tactics to the wideopen domain of the World Wide Web....
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Nido Qubein came to the United States as a teenager with no knowledge of English, no contacts, and only $50 in his pocket....
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The art of negotiation from one of the country's most eminent practitioners and the Chair of the Harvard Law School's Program on Negotiation....
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Hill uncovered the secret to great wealth, based on the notion that if we can learn to think like the rich, we can discover wealth and success....
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Stacy Blackman and coauthor Daniel J. Brookings share their MBA admissions secrets in this concise guide, featuring 56 short, easytodigest chapters....
Click here for more details....
Change Masters Leadership Communications Success Series
Narrator
:
Carol Ann Keers
Publisher
:
Change Masters Inc.
Normal Retail Price
:
$ 9.95
Audible Price
:
$ 6.97
You have to deal with difficult people all the time including whiners and bullies. Get some perspectives on how to deal with them more effectively....
Click here for more details....
Why I Recommend
Audible by Alan Twigg
Audible (an Amazon.com company) is the world's leading online
audio-book provider. Audible is responsible for supplying audio
content to Apple's ITunes service. I have been listening,
enjoying and creating audio books for many years. With
the arrival of the internet and portable digital devices,
audio-books began to become availalbe for download.
Having tried most of
the other download services myself, I finally came to
the conclusion that Audible offers the best and most
reliable service. Whether you are using an IPod, IPhone,
mobile phone, Dune or one of the many other MP3 players
availalbe, Audilbe makes downloading great quality audio
content easy and umcomplicated.
In addition to this, Audible also boasts the most comprehensive collection
of audio books anywhere. Depending on the promotion currently on
offer, you can download any audiobook of your
choice for free (including almost
certainly the title on this
page, too).
This link will take you to Audible...
All about Audiobooks and how they can make your life more
enjoyable.
Books in audio format are a fantastic alternative to reading.
Indeed, now that the digital age is upon, listening to your
favourite novel, biography or factual book has become
incredibly easy. Digital audiobooks weigh nothing and can be
easily downloaded in mp3, wma or other format to an almost
limitless number of mobile devices, including ipods, iphone,
zune, android, laptops, PCs and mobile phones.
Just imagine listening to a bestselling classic while
driving. Good audiobooks really do take the boredom out of
travel and long car journeys. Thanks to Ipod and co. you
don’t even need a CD player anymore! And there are many
thousands of great audiobooks to choose in an incredibly
diverse range of categories. From comedy to business and
from children’s to Adult, you are guaranteed to find your
downloadable favourite.
Here at Playtime Books we offer lots unabridged talking
books that can be downloaded from audible. At audible
audiobooks you get your own online library, which makes
downloading a piece of cake. You can then easily move them
over to your Ipod or mp3 player. You can also sign up for
the trial and get a
free audiobook.
